Orthodontist Wendy J. Katz, DDS, serving Marietta, GA
 
 

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FEE EXPLANATION

Diagnostic Records
This includes photos, x-rays and study models which are needed for an in depth study. These confirm our clinical findings with detailed measurements. This allows for proper diagnosis and treatment plans. Please bring all insurance forms to this appointment so that we may start the filing process as soon as possible.

Active Treatment
The active treatment fee includes materials, laboratory and treatment costs. This fee is not based on the number of visits, but on the total treatment procedure. There will be additional charges if there are broken appointments, poor cooperation, or excessive breakage of the appliance(s) because they make it impossible to complete treatment as originally planned. The case fee includes all orthodontic treatment, but does not include any fillings, extractions, or cleanings that may be needed during treatment.

Initial Payment
The initial payment is due the day records and/or separators are placed. This is the first step towards getting the braces. The separators allow the teeth to move in the back so bands may be fitted.

Monthly Payments
These installment payments begin the first month after the initial payment is made. Monthly payments are due on the first of the month. A payment coupon book will be given to you upon request. It is important to note that monthly payments do not reflect the work done in a particular month but represent a convenient method of budgeting the cost of treatment over a period of time. Whether a patient is seen four times in a month or does not visit the office in a particular month, the same payment is due for the month. It is possible that a treatment fee is based upon a per office visit plan which would be explained at the time of the new patient appointment.

Repair Charges
When damage or breakage occurs and necessary repairs result, there is a charge for each repair. At the time bands and brackets are placed, we will go over food types to eliminate in the diet that will be helpful in avoiding repair charges. Repairs not only require extra time and often extra appointments; they also can mean a delay in the final treatment time if damages become frequent. It is a definite advantage to the patient, parent, doctor, and staff to avoid breakage of the appliances.

Retention Fee
The first set of retainers and one year of checking the retainers is included in the treatment fee (except in transfer cases). Additional charges are imposed when the retention period extends beyond one year.

 
APPOINTMENT SCHEDULE

New Patient Exam
Dr. Katz will discuss the appropriate time to begin orthodontic treatment. She will estimate the length of time and explain the recommended treatment plan and discuss any special concerns anticipated regarding treatment as well as fee schedules and payment plans.

We recommend that the patient’s teeth are cleaned and all cavities filled before orthodontic treatment begins. We recommend that the patient continue to see the family dentist every four to six months for cleaning and check-up during the entire orthodontic treatment.

Diagnostic Records
The next appointment following the New Patient Exam is for diagnostic records (x-rays, models, and photographs). These are necessary to diagnose the case and arrive at a treatment plan. We typically will place the separators which are doughnut shaped spacers to help the back teeth move to obtain space for the bands. This appointment usually takes 50 minutes.

Separator Appointment
Doughnut shaped spacers to help the back teeth move to obtain space for the bands. This appointment usually takes 10 minutes. This may be done at the diagnostic records appointment.

Banding Appointment
Anywhere from 1-4 week(s) after the separators, the bands or appliances are applied. This appointment takes about 2 hours and is scheduled during non-peak-hours. Instructions will be given on the care of the appliances as well as oral hygiene instruction. A food list will be given to every patient.

Adjustment Appointment
The patient will be seen on a regular basis for adjustment of appliances. These are usually scheduled every 3-7 weeks on the average. The length of time between appointments may vary depending on the progress or stage of treatment.

The length of adjustment appointments varies from 10-50 minutes with average time being 30 minutes. Repair of broken appliances takes more time than a regular adjustment appointment. Please call us to notify our office of breakage, as more time may be needed to fix the problem. Otherwise the patient may need to return to the office for the repair during another visit.

The length of time in orthodontic appliances will depend on patient cooperation. If rubber bands or headgear are prescribed and not worn as instructed, you can expect the treatment time to be extended.

Deband Appointment
When the teeth have been moved to their best possible position, the orthodontic appliances are removed and retainers are placed. These hold the teeth in the correct position and are necessary because teeth have memory and have a tendency to return to their original position.

Retainer Appointments
Retainer checks will be necessary following appliance removal. Retainers will be worn full time for the first year and will gradually taper down on the hours as prescribed. Hard to hold cases may require retainer wear indefinitely. Length of time between retainer appointments will increase as the teeth settle into place.

In the event a retainer is lost or broken, a replacement charge will be necessary. After the first year of retention the patient will be seen on a per office visit charge basis.

Appointment Policy
We have found it is helpful to the parent/patient if we have an understanding in the beginning regarding appointment policies in the hope that misunderstandings can be avoided.

During school months we ask that patients alternate their routine adjustment appointments between morning and afternoon. For scheduling purposes, we consider morning to be anytime before 2:45 p.m. and afternoon anytime after 3:00 p.m. We realize this means about every 10th to 14th week it will be necessary for your child to leave school early. We try our best to accommodate as many patients as possible in the afternoon but obviously we cannot see every patient every visit in the “after school” hours. Repairs or appointments requiring more that 30 minutes are scheduled during non-peak hours (before 3:00 p.m.). When possible, please notify the office prior to the appointment if there are loose or broken appliances. Additional time may be necessary and sometimes rescheduling will save you time in the long run.

We try to be flexible in dealing with the many and varied appointment situations. Likewise, we greatly appreciate your understanding and cooperation. We look forward to working with you and sincerely hope that your association with our office will be a pleasant experience.

Emergencies
Severe discomfort or an accident will be handled appropriately on an individual basis. If you need to reach Dr. Katz after business hours, she can be reached on a cell phone at (404)788-7656. There may be times when another orthodontist is on call. Please call the office to listen for the recording for information.

Insurance
If your employer provides insurance coverage for orthodontics, we will be happy to work with you in order that you may realize your maximum benefits. Your insurance company has an obligation to you, not the doctor. They should pay you to the extent of their liability. You, on the other hand, are financially responsible to the doctor for the serviced rendered. Keep in mind that there are many insurance carriers and all companies have different plans. All policies are not standard, nor are their methods of submitting or paying claims routine. We have found that with your patience and cooperation, all of the problems resulting from insurance claims can be solved, but it often takes time and a great deal of communication. Since insurance companies usually make only partial or quarterly payments, you must keep current on your account balance so that you do not incur interest charges.

Billing
We do not send out statements for billing. We will be happy to provide a coupon book to remind you to make your payments. If a payment is not received by the 10th of the month, it is considered past due. When an account becomes past due, it can be due to several things:
   
1. Payment is in transit.
2. Insurance needs to be filed.
3. Insurance may have been filed, but has not been paid.
4. Payment is due from parent/patient.
5. Any combinations of the above.

Communication is the most important factor in achieving current status on the account. Your cooperation in this respect is greatly appreciated.

 
INFECTION CONTROL AND STERILIZATION PROCEDURES

Our office strives to offer the highest level of health care available to you and all of our patients. We continue to add products and systems as they become available, especially in the critical area of infection control. Our continuing goal is to provide state of the art sterilization and infection control procedures.

You can be confident that our office meets all guidelines of the American Dental Association, the American Association of Orthodontics, the Occupational Safety and Health Administration, the Communicable Disease Center, and you; our most important critic. Our staff members are thoroughly trained in infection control procedures and are updated yearly.

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